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Projects
Chatbot for Customer Support Automation

Organization supported: 

Zane Counseling

Sector: Healthcare (Mental health services) 

Size: 10-15 employees

Role: Lead Designer and Strategist

Skills:

User Research

UX Design

Product Strategy

Marketing

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Digital Storytelling and Experience Design for UW Libraries "Open Scholarship Commons" 

Organization Supported:

University of Washington Libraries

Sector: Research & Education

Size: 201-500 employees

Role: Multimedia Production Specialist

Skills:

User Research

UX Design

Video Production

Content Strategy

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Chatbot for Department of Communication

Skills:

User Research

UX Design

Content Strategy

Organization Supported:

Department of Communication, University of Washington

Sector: Research & Education

Size: 11-50 employees

Role: UX Research Lead, Final presenter

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Digital Revamp for local
small businesses & non-profits during the COVID-19 Pandemic

Skills:

User Research

UX Design

Content Strategy

Organization(s) supported:

Kent Community Development Collaborative

Westwood Healing Arts

Sector: Research & Education

Size: 11-50 employees

Role: UX Research Lead, Final presenter

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