Graduate School Projects

UX Research for Chatbot Design & Prototype

Project: Design & prototype a chatbot for the University of Washington Department of Communication website to automate and streamline customer service and Q&A processes
Role: UX Researcher, Final presenter
Tools: Google Analytics, Canva, Figma, TIdio 
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Information Architecture & Content Marketing Strategy for Department Blog Site

Project: Develop the structure, navigation, and content plan & strategy for the University of Washington Depatment of Communication's blog website. 

Role: UX researcher, content strategist 

Tools: Miro, Optimal Workshop, Google Sheets, Wix Platform 

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Ethical Technology Concept: Traction Connected App

Project: Propose an ethical application of one of the following: Big Data, AI/ML, or IoT that benefits communities, builds trust, and respects civil liberties and rights.
Individual project
Tools: Microsoft Powerpoint
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