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Projects
Chatbot for Customer Support Automation

Client: Zane Counseling

Sector: Healthcare (Mental health services) 

Size: 10-15 employees

Role: Lead Designer and Strategist

Skills:

User Research

UX Design

Product Strategy

Marketing

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Digital Media Production & Strategy for "Open Scholarship Commons" 

Client: University of Washington Libraries

Sector: Research & Education

Size: 201-500 employees

Role: Multimedia Production Specialist

Skills:

User Research

UX Design

Video Production

Content Strategy

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FAQ Automation Chatbot for
Department of Communication

Skills:

User Research

UX Design

Content Strategy

Client: University of Washington Department of Communication

Sector: Research & Education

Size: 11-50 employees

Role: Product Design Lead + UX Researcher & Final Presenter

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Program Marketing & Production for SaaS Propel @ Oracle

Org: Applications Development, Oracle

Sector: Information Technology & Services

Size: 15,000+ employees

Role: Technical Communication Specialist

Skills:

Marketing

UX Design

Video Production

Content Strategy

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