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Projects
Chatbot for Customer Support Automation

Client: Zane Counseling

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Sector: Healthcare (Mental health services) 

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Size: 10-15 employees

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Role: Lead Designer and Strategist

Skills:

User Research

UX Design

Product Strategy

Marketing

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Digital Media Production for "Open Scholarship Commons" 

Client: University of Washington Libraries

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Sector: Research & Education

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Size: 201-500 employees

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Role: Multimedia Production Specialist

Skills:

User Research

UX Design

Video Production

Content Strategy

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Chatbot for Department of Communication

Skills:

User Research

UX Design

Content Strategy

Client: University of Washington Department of Communication

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Sector: Research & Education

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Size: 11-50 employees

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Role: UX Research Lead, Final presenter

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Program Marketing & Production for SaaS Propel @ Oracle

Skills:

Marketing 

UX Design

Video Production

Content Strategy

Org: Applications Development, Oracle

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Sector: Information Technology & Services

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Size: 15,000+ employees

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Role: Technical Communication Specialist

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